On-Premise PBX

At Lifeline Communication Services, we understand that changing a business-critical telephone system can be a daunting prospect. These reservations can be exponentiated when your business includes multiple sites, which integrate with your existing data and I.T. infrastructure.

We pride ourselves on our experience within the industry and are confident that we can provide for you every telephony need, without disruption to your existing infrastructure. Our services provide PBX installation & support for our customers, regardless of business size or scale, all with very competitive rates.

Our installation and support services cover a wide range of products, including legacy and hybrid based PBX systems, dedicated Voicemail, Voice over IP trunking and clients, ISDN and analogue support, CTI application software, as well as the very latest in IP-based solutions such as, SIP trunks and Mobile Apps.

If your existing I.T. infrastructure is currently supported by a 3rd Party, we will cover all the necessary logistics and liaise on your behalf, when supporting and maintaining your PBX installation. Our skilled and experienced engineers are pleased to support you during this process, and are always available if have any questions or queries.

Lifeline Communications Services aim to take the stress out of managing your telephony products, whilst ensuring a high quality experience for both you and your customers. Please contact us today to discuss your ideas with one of our specialists.

Legacy Support

 Both analogue and digital PBX Systems are available.

Benefits of this solution

• Affordable and quick installation time
• No requirement for any additional lines
• Full maintenance and support available from our specialist team of engineers

Hybrid and IP Support

Hybrid and IP-based solutions provide excellent scalability options.

Benefits of this solution:

• Highly scalable from small offices to multi-site installations
• Multiple optional extras provide flexible pricing options to suit your needs.
• Fully CTI compatible, including Mobile Apps.
• Full maintenance and support available from our specialist team of engineers

Voicemail

Many options ranging available, from small VM add-ons to call-centre solutions

Benefits of this solution:

• Multiple available options within a flexible pricing plan
• Receive your voicemail in your e-mails, or on the go
• VM alerts available on your mobile
• Hugely scalable and centralised options, to manage the biggest of business needs
• Full maintenance and support available from our specialist team of engineers

CTI

A wide range of certified partner Applications suites to choose from

Benefits of this solution:

• Dial straight from an application or web page
• Manage all your Call Accounting records in one place
• Fully dynamic and scalable to suit your business needs
• Full maintenance and support available from our specialist team of engineers

SIP / VoIP Trunking

Using the power of the internet for your calls.

Benefits of this solution:

• Free and Low Cost local and international calls
• Flexible and Scalable capacity options, via a competitive and flexible price plan
• Certified list of available ITSP’s, guaranteeing you with a quality service
• Full maintenance and support available from our specialist team of engineers

Mobile Applications

Extensions can be accessed from your smart phone, with one of many partner Apps.

Benefits of this solution:

• Access your extension anywhere in the world
• Use your VoIP trunks from your Smart Phone, even when out of the office
• High availability and flexible supplier options.
• Availability anywhere in the world
• Full maintenance and support available from our specialist team of engineers